Frequently asked questions
Shipping, subscriptions, freshness and orders — answered.
How much is shipping?
Shipping is free on US orders of $50 or more. Orders under $50 ship for a flat $4.99. We currently ship within the United States.
How long does delivery take?
Orders ship from New Jersey and usually arrive within 3–5 business days.
Is there a discount on my order?
Yes — every one-time order gets an extra 10% off, applied automatically at checkout. No code needed.
How does Subscribe & Save work?
Choose “Subscribe and save” on the product page and pick weekly (15% off) or monthly (10% off) delivery. You can skip, change or cancel anytime from your account.
How do I manage or cancel my subscription?
Sign in to your account to skip a delivery, change the frequency or cancel. You can also email info@annaandsarah.com and we will help.
How do you keep products fresh?
Everything is packed in small batches and sealed in resealable bags. Store in a cool, dry place and reseal after opening.
Do you offer organic products?
Yes. Our organic range is USDA Certified Organic — look for “Organic” in the product name or shop the Organic collection.
Do you sell bulk sizes?
Many favorites come in 1 lb to 5 lb bags and larger family boxes. Pick the size on the product page.
What if something is wrong with my order?
If anything isn’t right, email info@annaandsarah.com or call (848) 229-2235 and we will make it right. See our refund policy.